Pride CAS: Trusted Upstate NY Commercial Kitchen Equipment Service

A white Pride Service Parts Installations box truck, with "PRIDECAS" decals and contact information, is parked on a paved lot next to a grassy area under a clear sky.

Pride CAS: Trusted Upstate NY Commercial Kitchen Equipment ServiceAbout Us

Two pridecas workers at the Central Valley, Utica, NY installation use a yellow lifting arm and strap inside a large metal-paneled room.

Pride Commercial Appliance Service has grown into a trusted name in commercial appliance service. Today, we’re proud to have a team of over 47 employees, including 30 highly trained technicians, serving clients across New York State.

Pride Commercial Appliance Service was founded in 2004 by a single technician—with one truck and a vision. Today, we’re a company who:

  • Serves all of upstate New York including: Rochester, Syracuse, & Buffalo.

  • Opened a branch in Albany in 2022.

  • Celebrated 20 years in 2024.

Our Mission: Expert Commercial Kitchen Equipment Service

At Pride Commercial Appliance Service, our mission is to provide exceptional repair, installation, and maintenance solutions for commercial kitchen equipment.
 
We are committed to minimizing downtime, maximizing efficiency, and delivering reliable service tailored to each client’s unique needs.
 
Through skilled technicians, strong manufacturer partnerships, and a customer-first approach, we ensure businesses run smoothly with safe, high-performing kitchen equipment they can depend on.

Vision:

Our vision is to be the go-to partner for commercial kitchen service solutions, recognized for our expertise, reliability, and commitment to quality service.
 
We strive to build long-term relationships with our clients by continuously improving our services, investing in cutting-edge technology, and expanding our capabilities.
 
At Pride, we aim to set the industry standard for excellence, ensuring every business we serve operates safely, efficiently, and without disruption.

Our Coverage Area

We proudly cover all of Upstate NY, including:

  • Rochester - The Finger Lakes, Binghamton, Elmira

  • Buffalo - Niagara Falls, Erie

  • Syracuse - Rome, Utica, Oswego

  • Albany - Capital Region, The Adirondacks, The Catskills, Saratoga, Lake George, Hudson.

Beyond New York, we support select projects and other large installs in PA, MD, VA, NC, DE, NJ, and DC.

Services

Our clients include a wide range of industries:

  • Restaurants & Franchises 
  • Supermarkets & Retail
  • Healthcare Facilities & Senior Centers
  • Education
  • Hotels, Casinos & Resorts
  • Corporate Facilities
  • Government Buildings & Prisons
Partners: Clients

Community Memberships

Fromsponsoring community initiatives to providing real-world learning experiences through internships and ride-alongs, we invest in the next generation of technicians and the success of the communities we serve. With roots in Rochester and a presence across Upstate NY, Pride CAS is proud to be a partner in progress—one installation, one repair, and one relationship at a time.

The Capital Region Chamber logo, featuring a large green stylized "C" and the words "CAPITAL REGION CHAMBER" in dark grey text. Above it, "Proud Member Investor" is in green, and below, "capitalregionchamber.com" is also in green.
Proud Member badge for Greater Rochester Chamber with colorful wave icons and website URL
    The ACF Rochester logo features a white outline of a chef with a tall toque, emerging from an open book or scroll with stars on one side. To the right, "ACF ROCHESTER" is written in white text, all on a dark blue background.
    The New York State Restaurant Association logo, indicating "Proud Member 2025" and "CELEBRATING 90 YEARS." The logo features stylized cutlery in a circle with a ribbon displaying "1935-2025," alongside the association's name in blue and teal text.
    Logo for the industry partner New York State school nutrition association

      Industry Partnerships

      Pride Commercial Appliance Service, Inc. is proud to be a committed partner to the culinary community across New York State. Through our work servicing, installing, and maintaining commercial kitchen equipment, we help ensure that chefs, culinary teams, and foodservice operators can focus on what they do best — creating exceptional meals.