About Us

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About Us

Pride Commercial Appliance Service has grown into a trusted name in commercial appliance service. Today, we’re proud to have a team of over 45 employees, including 30 highly trained technicians, serving clients across New York State.

Pride Commercial Appliance Service was founded in 2004 by a single technician—with one truck and a vision. Today, we’re a who:

  • Services all of upstate New York including Rochester Syracuse & Buffalo.

  • Opened a branch in Albany in 2022.

  • Celebrated 20 years in 2024.

Our Coverage Area

We proudly cover all of Upstate New York, including:

  • Rochester - The Finger Lakes, Binghamton, Elmira
  • Buffalo - Niagara Falls, Erie

  • Syracuse - Rome, Utica, Oswego

  • Albany - The Adirondacks, The Catskills, Saratoga, Lake George

Beyond New York, we support select projects and other large installs in PA, MD, VA, NC, DE, NJ, and DC.

Our clients include a wide range of industries:

  • Restaurants & Restaurant Chains
    • (McDonald's, Dunkin', Tim Hortons, Mark's Pizzeria)
  • Supermarkets & Retail
    • (Wegmans, Price Chopper, Crosby’s Convenience Stores)
  • Healthcare Facilities
    • (Highland Hospital, Psychiatric Centers, Nursing Homes)
  • Education
    • (University of Rochester, RIT, SUNY campuses, Saint John Fisher, MCC, BOCES)
  • Casinos & Resorts
    • (Del Lago Casino, Turning Stone Casino)
  • Hotels, Prisons, and Corporate Facilities
    • (L3 Harris, Kodak, Holiday Inn)

Community Memberships

From sponsoring community initiatives to providing real-world learning experiences through internships and ride-alongs, we invest in the next generation of technicians and the success of the communities we serve. With roots in Rochester and a presence across Upstate NY, Pride CAS is proud to be a partner in progress—one installation, one repair, and one relationship at a time.

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      Industry Partnerships

      Pride Commercial Appliance Service, Inc. is proud to be a committed partner to the culinary community across New York State. Through our work servicing, installing, and maintaining commercial kitchen equipment, we help ensure that chefs, culinary teams, and foodservice operators can focus on what they do best — creating exceptional meals.